Missing Body Language?

I read a post on Facebook this morning that caught my attention and developed into a 2012 goal.

The most important thing in communication is to hear what isn't being said.

—Peter Drucker

Resolution #1

In 2012, I will visit all of my clients/prospects in the Minneapolis/St. Paul area in person vs conducting meetings strictly by phone.

Expect a call from Joanne soon :)

Happy New Year!!